Users may now configure a ticketing provider on a per-collection basis. Simply browse to the collection, and hit "Configure". In the configuration tabs, select "Ticketing Providers"
Once a ticketing provider is configured, the option to create a ticket with this provider will appear in each issue in the collection:
Clicking this button, you'll be prompted with the ability to create a ticket and add a note for the recipient.
When a ticket is sent, it'll look like this. The sender is "[email protected]":